RAISE Business Way

Create the ultimate best practice

user-guide for your business

user-guide for your business.

To support your business in nailing your vision and business plan, all colleagues need the right on-brand mindset and tools to do their jobs to the very best of their ability. Fulfilling their personal and professional potential under your guidance will guarantee their energy and loyalty.

This is where your very own ‘Business Way’ comes in.

Your Business Way provides a definitive framework for values, beliefs, and performance benchmarks. It outlines how the company acts and the high standards that both colleagues and customers use to build confidence and trust in your business and brand.

Your Business Way contains a number of modules that describe your organisation’s vision, core values, business plan, governance structure, technology, best practice processes, operations, measures, standards, terminology, training, behaviours and much much more.

Tailored to the needs and culture of your business, Your Business Way will align your organisation’s purpose and business objectives with the optimum mindset and behaviours that your teams need to consistently implement total quality across your enterprise.

What is the RAISE Business Way?

In 1978, at the age of 19, Julian Richer opened his first Richer Sounds shop near London Bridge. For over 20 years the shop was listed in the Guinness Book of Records as having the highest sales per square foot of any retail outlet in the world.

Now, with 50 stores nationwide and a huge online presence, Richer Sounds remains Britain’s favourite retailer of TV and hi-fi equipment.

Julian recently transferred 60% of his shares into a trust fund to be run on behalf of the store’s staff. He also handed them all a bonus – worth £1,000 for each year they’ve worked for Richer Sounds. The average pay-out was £8,000.

What lies behind Julian’s extraordinary success is his relentless focus on putting people – both staff and customers – right at the centre of his business.

In 1996, Julian published ‘The Richer Way’, a supreme guide to how other businesses can follow suit. He explains how to motivate and look after employees and measure their progress. He balances company discipline with individual accountability. He explores best practise customer service.

The key takeaway is how to create a transparent, friendly and flexible culture to attract and retain the best people whilst offering the greatest chance of business success.

The Richer Way is essential reading for organisations of every size and type. It remains one of the most quoted and best-selling business books of all time.

Julian’s inspiring friendship and mentorship was not only fundamental in getting Stalkie back to full health and back to business after his nearly fatal brush with cancer, but it also provided him with the blueprint to create a ‘RAISE Way’ for his own business and, subsequently to create a ‘Way’ for many of his most progressive clients’ businesses too.

Who is the RAISE Business Way for?

For Stalkie, having a RAISE Way proved a vital piece of intellectual property to attract private investors into his business.

It provided the golden thread in articulating the RAISE vision, mission and offering, in goal-setting towards delivering his vision and setting out the processes and behaviours required to provide a world class experience for RAISE’s colleagues and clients.

Now, working in partnership with the RAISE team, your business can have its own ‘Way’ too.

We will capture the very best version of all aspects of your business in a single, user-friendly document – the ultimate user guide for your internal and external stakeholders.

What does the RAISE Business Way look like?

When your colleagues and customers are raging fans of your business, this spreads throughout the market and attracts even more happy customers which guarantees the sustainable growth and prosperity of your company.

THIS IS WHERE YOUR ‘WAY’ COMES IN.

Your Way provides a definitive framework for your values, beliefs, and performance benchmarks. It outlines how the company acts and the high standards that both colleagues and customers use to build confidence and trust in your business and brand.

Your Way contains a number of modules that describe your organisation’s vision, core values, business plan, governance structure, technology, best practice processes, operations, measures, standards, terminology, training, behaviours and much much more.

Your Way will align your organisation’s purpose and business objectives with the optimum mindset and behaviours that your teams need to consistently implement total quality across your enterprise.

Your Way is a bespoke programme, tailored to the specific needs of your business. But here is a snapshot of some of the topline modules of previous Ways:

Your Investment

The RAISE Business Way is a bespoke programme based upon the specific needs and budgets of each individual client.

The price will be agreed after your initial free ‘discovery’ conversation with Stalkie and the RAISE Team

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