RAISE Diagnostic

RAISE Diagnostic To build a business that grows successfully, sustainably and joyfully, you will always need highly engaged colleagues and customers

To build a business that grows successfully, sustainably and joyfully, you will always need

highly engaged colleagues and customers

highly engaged colleagues and customers

An engaged, motivated team performs better, customers benefit from great customer service which leads to profitability and growth.

Building a high-performance culture with engagement at its core involves consistent investment in ‘intangibles’ such as the mindset, wellbeing, trust, resilience, accountability, behaviour and enjoyment levels of your people.

Where is your business at right now? Using a combination of tools to best suit your current environment and communication channels, a RAISE Business Diagnostic will find this out for you.

Tailored to your specific needs and conducted in-person and/or online by Stalkie and the RAISE team, a RAISE Business Diagnostic swiftly gathers qualitative and quantitative data from your people.

Your RAISE Diagnostic report then details challenging areas and those of excellence, with recommendations of what to stop, start and continue doing to delight your colleagues and customers.

Businesses that breed fear, insecurity and drain colleagues of their goodwill and energy result in a ‘whispering’ blame culture. It compromises loyalty and relationships, impacts negatively upon mental health and wellbeing, the quality of customer interactions suffer and livelihoods are threatened.  On the other hand:

  • The share price of organisations with highly engaged colleagues rose by an average of 16% compared with an industry average of 6%.
  • In companies where engagement levels are measured at 75%+, average total shareholder’s return was up to 3x higher than those with engagement levels of 50%. Companies with engagement levels less than 30% posted negative shareholder returns.
  • Business units with high engagement had average absenteeism rates less than 4% against an industry average absenteeism rate of 8.5%+, and a staff turnover rate of 4% against an industry average rate of 15%.
  • Within one of the UK’s largest retailers, the 25% of stores with the highest colleague engagement enjoyed 120% more sales and 58% higher profits than the 25% with the lowest engagement rate.

A RAISE Business Diagnostic will uncover what you need to stop, start and do more of in your business to achieve the benefits of world-class engagement.

Any business or team desiring the proven benefits that outstanding colleague engagement and wellbeing will bring to their business performance:

  • Increased sales and recurring revenues
  • High customer satisfaction, retention, spend and recommendation
  • Increased productivity
  • Dynamic culture based on accountability and collaboration
  • Rich relationships throughout the business
  • High organisational citizenship
  • Less colleague attrition and turnover
  • Less burnout
  • Less absenteeism
  • Less presenteeism (colleagues working on auto-pilot)
  • Less disputes
  • Less shrinkage (loss of inventory)

Conducted in-person and/or online by Stalkie and the RAISE team, the RAISE Business Diagnostic is tailored to the needs of each individual client.

Your needs are discussed at an initial FREE ‘discovery’ conversation with Stalkie and the RAISE team.

Once your needs are agreed, the Diagnostic is drawn from a combination of tools to best suit your current environment and communication channels. Read or download our brochure for examples of the tools we use:

The RAISE Business Diagnostic is a bespoke programme based upon the specific needs and budgets of each individual client.

The price will be agreed after your initial free ‘discovery’ conversation with Stalkie and the RAISE Team

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